Blogs

It’s always a pleasure to be able to write about my love of UX. I enjoy researching various topics or writing about areas which I have discovered while working or in college. Below are some links to articles and blog posts I have written about various areas of UX.

Why you need to spend 17 hours traveling to see your users

Published in UX Collective, November 2019

It can be hard to see your users in person. Time constraints, conflicting schedules, and deadlines can all get in the way. For myself and my team in Liberty IT to visit our users it involves two flights, 17 hours of traveling, and a little cry watching Mamma Mia along the way. So why do we insist on doing it? The joys of jetlag? The extreme heat and long hours while in Bangkok? Not quite…

Lessons learned from user testing 13,000km away

Published in Liberty IT Blog, October 2019

At the end of September three of my teammates in Liberty IT and I travelled to Bangkok to carry out user testing on the application we are building for LMG Insurance Thailand. Planning the trip we were under no illusions that this would be a normal user testing session. Jet-lag, a translator, and time restraints were just some of the ways that this differed from testing in Dublin…

Why do we trust Whatsapp when we hate Facebook?

Published in the Startup, June 2019

I am part of the Facebook Generation. In my midteens, I packed my cringe-inducing photos and left Bebo for the bright lights and shiny newness of Facebook. This also means that by my mid-twenties the company and social media that I once thought was the best facet of the internet, is now evil in my eyes. Where did it all go wrong? When did we begin to see the website we used to share…